Kgutlane Ralijeje - Developer CV

About Me

As a motivated Junior Software Developer, I bring a successful track record in technical support, eager to leverage a strong foundation in Python, JavaScript, and web development gained from a rigorous software engineering bootcamp.

I am passionate about applying diverse problem-solving and technical skills to contribute effectively to dynamic software development projects, with a keen interest in full-stack solutions and robust system architecture.

My Skills

Technical Skills

Programming Languages

Python
JavaScript
HTML5 & CSS3

Frameworks & Libraries

Django
Bootstrap
Tailwind CSS
FastAPI

Databases & Tools

MariaDB & MySQL
SQLite
Docker
Git & GitHub
Pytest
Postman
Jira
Web Browser Dev Tools

API & Backend Skills

RESTful API Design
Authentication & Permissions
Unit Testing

Soft Skills

Collaboration
Problem Solving
Accountability
Communication
Analytical Skills
Adaptability

Experience

Technical Support Consultant

Eazy Costing | August 2024 - Present

Efficient Ticket Management: Managed and prioritized an average of 50-70 support tickets weekly, utilizing Jira to track progress and ensure timely resolution of user-reported issues and feature requests.
Comprehensive Issue Diagnosis & Resolution: Performed in-depth troubleshooting to identify root causes of software bugs and user errors, leading to the independent resolution of 60% of reported issues and a 50% reduction in recurring problems. Collaborated effectively with the development team on complex technical challenges.
Structured Jira Story Creation: Translated raw user feedback and business needs into well-defined Jira user stories, including detailed acceptance criteria, contributing to the successful development of 10 major features and 20+ minor enhancements and improving clarity for the software development team.
Knowledge Base Contribution & Development: Developed and maintained comprehensive help documentation and troubleshooting guides within the company's knowledge base, resulting in an increase in self-service resolutions and improved user autonomy.
Technical Customer Support: Provided direct technical support to 100+ business owners and users, effectively communicating complex technical information in an understandable manner, which contributed to positive customer satisfaction feedback.

Waiter

Chinook Spur | July 2023 - August 2024

Providing excellent waitering service to ensure satisfaction
Taking customer orders and delivering food and beverages
Making menu recommendations, answering questions and sharing additional information with restaurant patrons
Handling payments
Following Health and Safety Regulations
Up-selling and Promoting Specials

My Projects

E-commerce Application

A comprehensive full-stack web platform enabling online buying and selling with distinct buyer and vendor functionalities.

Django (Python) MariaDB Tailwind CSS

Full CRUD, Custom Roles, Invoice Gen

News Application

A web-based news aggregator designed to fetch and display dynamic news content from external APIs with a responsive user interface.

Django (Python) Tailwind CSS External API

Dynamic Content, Responsive

Task Manager Application

A robust application for managing daily tasks, emphasizing backend logic for task creation, tracking, and completion.

Python (Backend) SQLite Pytest

Comprehensive CRUD, Unit Tested

Sticky Notes Application

A client-side web application for creating, managing, and deleting personal notes, utilizing browser local storage for persistence.

HTML CSS JavaScript

Client-Side CRUD, Local Storage

Education

Software Engineering Bootcamp

HyperionDev | February 2025 - August 2025

The bootcamp aims to introduce and develop Python and Web development knowledge by completing practical activities.
Achieved an overall average of 99% for the bootcamp tasks and ranked 3 out of 177 students.
Mastered Python programming within six months, enhancing coding skills and efficiency in data manipulation and analysis.
Acquired hands-on experience with key libraries, including Flask, Django, and FastAPI.
Successfully completed various real-world projects such as an E-commerce and a Sticky Notes application.

National Senior Certificate

Bloubergrant High School | 2016 - 2020

Key Accomplishments

Designed and implemented 5 end-to-end web applications, demonstrating high proficiency in full Create, Read, Update, Delete (CRUD) operations, secure database management, and scalable API development, resulting in average evaluations above 90% in the bootcamp.
Promoted to Full-time Technical Support Consultant at Eazy Costing after successfully completing probationary and internship phases, reflecting consistent high performance and technical aptitude.
Contributed to significant business transformation, including website redesign and process optimization, and facilitated team growth by onboarding and training new employees at Eazy Costing.
Surpassed sales targets by over 50% within my age group (juniors), notably achieving the highest sales volume for promotional items and signing up over 10 customers for rewards cards at Chinook Spur.

Contact Me

Get In Touch

(083) 793-5476

kgutlanebuntle@gmail.com

Cape Town, Western Cape, 7780

LinkedIn Profile

GitHub Profile

Bootcamp Portfolio

Epikai Labs Website

Hi, I'm Kgutlane